Wednesday, February 22, 2012    
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Issue Report Form

If you have an issue with one of our products, please fill out and submit the following issue report form. You may also want to check out our list of known issues. If what you want to tell us is really more of a suggestion or a request for enhancement, please use our suggestion form instead.
 
When you submit your issue report, it will be entered into our database for tracking purposes. It will be associated with your account. After an initial assessment by our technical support team, the resolution of the issue will be assigned to an appropriate engineer. Periodically we will post notices regarding issues reported by our customers in the Known Issues section of this site, and tips or workarounds on the FAQ section.

Please be as specific as possible when describing the issue.
 

Your Name  
Your Email  
Your Phone  
Your School/University  
Your Country  
Which application are you using?  
Which OS are you using?  
Enter a brief description of the issue:
1024 characters remaining
 
If the issue is reproducible, list the steps required to cause it:
2048 characters remaining
 
If the issue only happened once, or occasionally, describe the symptoms observed:
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